![]() That’s because Amazon will request an additional security code if someone tries to log in with an unknown computer, smartphone or tablet. Step 4: Activate two-step verificationĮnabling two-step verification (2SV) makes it hard for hackers to access your account. Hackers like to hide their fraudulent orders here. You should also review the Archived Orders activity found under Your Account and then Order and Shopping Settings. Also look at Open Orders and Cancelled Orders. Go through the orders of the last weeks in detail. To do this, click on Account and Lists and Your Orders. ![]() Next, take a look at your Amazon order history and make sure that all purchases were made by you alone. You can call the Amazon customer service hotline for further assistance and to help monitor your account. ![]() If you haven’t done so already, at this point you should contact Amazon directly and report that your account has been hacked. If you discover any changes, log them using screenshots and then correct them. For example, check the stored payment methods (“Your Payments”), billing and shipping addresses (“Your Addresses”), phone numbers and email addresses (“Login and Security”). You can do this by going back into Account and Lists and Your Account. Next, check if your Amazon account has been tampered with. Either installed as a browser extension or a separate app, a password manager will create strong, unique passwords for you and safely store them for convenient access. One way to make sure you are always using unhackable passwords is to use a password manager. If you are a Gmail user, check out this blog article about how to tell if your account was hacked. How this works depends on your e-mail provider. This is important because it’s possible that hackers may have used it to obtain the access data for your Amazon account. There’s one more step here: make sure to change the password of the email account associated with your Amazon account as well. It’s important you create an entirely new password and switch your Amazon account password to one that you use for other services such as Facebook, Twitter or Instagram. Your new password should consist of a unique combination of numbers, letters and special characters, and it’s best if you don’t use terms that are in a dictionary. Then enter the old password in the uppermost field and the new one in the fields below. To the right of “Password” click on Edit. To do this, click on Account and Lists, Your Account, and then on Login and Security at the top of the page. If you believe your Amazon account has been hacked, the first thing you should do is to immediately log in to your Amazon account and change your password. If your Amazon account has been hacked, you need to act quickly. More and more hackers try to crack buyer accounts and then go on a shopping spree at someone else’s expense. But with the popularity of Amazon, the security risks are also growing. This is where you go shopping when everything should be as smooth, fast and easy as possible. On the right hand side, you can review your Prime sharing benefits, manage your family library (which is just the toggles we looked at two steps ago) and then jump to your content and device management page and your payment management page - more on the Family Library feature in a moment.Amazon stands for huge selection, fair prices and good service. On the left hand side, you can review the members of your household including the second adult and the teen or child profiles. Once you’ve set your default payment, click next and you’ll be kicked into the main Amazon Household management page below. You can actually skip this step if you wish (but you’ll be required to return and complete it later to share video between the two accounts). This step is specifically related to Amazon’s Prime Video sharing rules - you can’t use Instant streaming or sharing without a default card selected. You can select from your existing stable of payment options, or add a new card. In the next step you’ll be prompted to set a default credit or debit card for each adult. Click “Agree and Continue” and you’re almost done. Amazon put a ton of confirmation screens in this process, but it makes sense, given that allowing someone access to your credit card is pretty serious. ![]() You’ll be taken to another, final confirmation page.
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